Privacy Policy

We value your trust. To honor that trust, edupackt adheres to ethical standards in gathering, using, and safeguarding any information you provide.
This privacy policy governs your use of Edupackt education, LMS, Training, E-commerce, and the other associated applications, products, websites, and services managed by the Company.
Please read this privacy policy ('Policy') carefully before using the Application, Website, our services, and products, along with the Terms of Use ('ToU') provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website or products ('Services'), or registrations with us through any modes or usage of any products including through SD cards, tablets, or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same.
If you do not agree with the terms of this Policy, do not use the Website, Application our products, or avail of any of our Services.

User-Provided Information

The Application/Website/Services/products obtain the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, age, email address, location, phone number, password, and your ward's educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as 'Information' in this Policy.
We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.
We will not differentiate between who is using the device to access the Application, Website, or Services, or products, so long as the login/access credentials match with yours. To make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, you must be logged in using your credentials.
We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such an event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

Automatically Collected Information

Also, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide.
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.

Use of your Personal Information

We use the collected information to analyze trends, to conduct research, to administer the Application/Services and products, to learn about each user's learning patterns and movements around the Application/Services and products, and to gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized, and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and Services. We will share your information with third parties only in the ways that are described below in this Policy.

We may disclose Information :

• as required by law, such as to comply with a subpoena or similar legal process;
• to enforce applicable ToU, including investigation of potential violations thereof;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules outlined in this Policy;
• to protect against imminent harm to the rights, property, or safety of the Application/Website/Edupackt or its users or the public as required or permitted by law;
• with third-party service providers to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis;
• Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.